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Sootdevil
TECHNICAL ADVICE

Please read the attached SootDevil Instructions for any technical issues or alternatively please call us on 01884 675075

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Deliveries


All courier deliveries must be signed for upon receipt. Be advised that we will not be held liable for any parcels that are missing if no one is present to provide a signature, even if you have requested that the parcel be left in a specific location.

It is the recipient's responsibility to track their package via their mobile phone or email and respond accordingly.

Additionally, as long as someone at the house signs for the package or it is accepted verbally via a video doorbell, this will also be deemed as a successful delivery.

All orders must be checked upon receipt by the courier to ensure all contents have been delivered, after 7 days we will not accept responsibility for any goods missing.

We appreciate your understanding and co-operation in ensuring the security and proper delivery of your parcels.

©2026 by Hart Group Holdings Ltd

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